Session/login timeout happening for active users after 15 minutes #1100

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  0

  maliming created 5 years ago

  Support Team Fullstack Developer

  hi

  Can you check and share your application logs when you got this error?

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  kirtik created 5 years ago

  Hello @maliming,

  I have shared the logs via email with info@abp.io . Can you please check the logs and respond ? I could not accomodate the logs here.

  Thanks

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  maliming created 5 years ago

  Support Team Fullstack Developer

  hi @kirtik

  Can you re-send it to liming.ma@volosoft.com?

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  kirtik created 5 years ago

  ok

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  kirtik created 5 years ago

  I have emailed you the logs. Can you please look into it urgently ? Its been an escalated issue with our client for long now.

  Thanks

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  maliming created 5 years ago

  Support Team Fullstack Developer

  hi kirtik

  2021-03-26 18:01:49.851 +05:30 [DBG] Security stamp validation failed, rejecting cookie.
  2021-03-26 18:01:49.851 +05:30 [INF] AuthenticationScheme: Identity.Application signed out.
  2021-03-26 18:01:49.852 +05:30 [INF] AuthenticationScheme: Identity.External signed out.
  2021-03-26 18:01:49.852 +05:30 [INF] AuthenticationScheme: Identity.TwoFactorUserId signed out.
  2021-03-26 18:01:49.853 +05:30 [INF] Identity.Application was not authenticated. Failure message: No principal.
  2021-03-26 18:01:51.758 +05:30 [INF] Identity.Application was not authenticated. Failure message: No principal.
  2021-03-26 18:01:51.758 +05:30 [INF] Identity.Application was not authenticated. Failure message: No principal.
  

  Security stamp validation failed

  This is like you have changed the important info of the user, such as: username, password, email, etc.

  Can you confirm it?

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  kirtik created 5 years ago

  No we have not changed any username password or any other code.

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  maliming created 5 years ago

  Support Team Fullstack Developer

  hi kirtik

  Can you reproduce the problem 100%? Please share the steps if you can.Thanks

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  kirtik created 5 years ago

  hello @maliming,

  We can share the screen via a zoom meeting , and we can show you how the user gets loggedout after a particular time. Is that possible? we can do it tomorrow at your convinient time , since this is an urgent and burning issue. Please let me know.

  Thanks

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  maliming created 5 years ago

  Support Team Fullstack Developer

  hi kirtik

  ok, I can check it remotely. liming.ma@volosoft.com

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  kirtik created 5 years ago

  Hello @maliming,

  Finally ! We got it working by setting the security stamp validation . Referred following link and your mention of securitystampvalidator class.

  [https://stackoverflow.com/questions/49702256/why-does-my-identityserver4-based-server-timeout-in-30-minutes-and-only-support]

  services.Configure<SecurityStampValidatorOptions>(options => options.ValidationInterval = TimeSpan.FromHours(24));

  Testing it now, but am sure it will work and prevent logout.

  Thanks

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