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Need a Better Forum and a FeedBack Portal #1881


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hakan.uskaner created

Hi ABP Support,

1)

i find it hard to use your forum and find relevant posts.

  • Per example I couldn't search for a string like "Unknown client or client not enabled" or "Bad Request" ... All found results are only single word.. I tried searching with slashes, doubleslashes and +.. None worked...
  • Your forum is also slow.. if i try to open the open issues for 4.4.2 it take a really lot time to display it.
  • If you Post a message , there should be a preview button. Also code highlighting would be great and better to read.
  • We are here developers.. so it should be able to open a post and attach some code samples. but its not possible to attach any files. you could also allow uploading up to 30mb code samples .. so it would be easier to exchange with you.

You should at least provide a Link like the other above in the forum Howto search here.... It would be great if you could find a better way for use... like Github or whateveer forum..

2) I find it not suitable that there is no FeedBack Portal for the commcercial Part of ABP like here for Example : https://www.syncfusion.com/feedback I would like to post in such a forum especially Feature Requests for all your modules, for abp suite for example. You could see which feature Request gains the mosts Interest and we could follow better that requests. I did try posting such requests in the past in github, but it seems not to work good for me..

I wrote this here and opened a ticket because coudn't find better informations from you.. This is not customer oriented. I hope you are interested in our input as customer how to get things better here for us.


4 Answer(s)
  • User Avatar
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    alper created
    Support Team Director

    Here are my answers:

    Per example I couldn't search for a string like "Unknown client or client not enabled" or "Bad Request" ... All found results are only single word..

    Elastic Search is being used as the search engine. We can configure it to find exact matches as well.


    Your forum is also slow.. if i try to open the open issues for 4.4.2 it take a really lot time to display it.

    Other question URLs are not slow. Some issues have very long conversation like this one and it gets some time to load. We can improve this by adding Infinite Scrolling or Pagination.


    If you Post a message , there should be a preview button

    There's a preview button on top of the box.


    Also code highlighting would be great and better to read.

    This feature is already included in the next milestone.


    We are here developers.. so it should be able to open a post and attach some code samples. but its not possible to attach any files. you could also allow uploading up to 30mb code samples .. so it would be easier to exchange with you.

    If you would like to share a code sample you can share it via GitHub link. 30 MB code sample is a big file when you think it only contains text.


    You should at least provide a Link like the other above in the forum Howto search here....

    Search is simple, it only searches the keywords in the question text and title. We'll improve it.


    It would be great if you could find a better way for use... like Github or whateveer forum..

    Didn't understand this statement.


    I find it not suitable that there is no FeedBack Portal for the commcercial Part of ABP like here for Example : https://www.syncfusion.com/feedback

    This forum is for bug reports, feedback and suggestion. We refund your question credit, if you report a bug or suggestion. You can also check out https://support.abp.io/QA/Questions/954/We-are-listening-to-you


    I would like to post in such a forum especially Feature Requests for all your modules, for abp suite for example. You could see which feature Request gains the mosts Interest and we could follow better that requests. I did try posting such requests in the past in github, but it seems not to work good for me..

    Yes this is possible. I'll create a feature request for this.


    I wrote this here and opened a ticket because coudn't find better informations from you.. This is not customer oriented. I hope you are interested in our input as customer how to get things better here for us.

    Thank you! Your question credit has been refunded.

  • User Avatar
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    hakan.uskaner created

    Elastic Search is being used as the search engine. We can configure it to find exact matches as well.

    I looking forward that implement soon a better search pattern with elasticsearch .. Its seems to be kind of horrible right now to find what i need..This would be a great and fast improvement.

    Pagination

    This could be easy added and would speed up a lot.. Hope also this comes soon..

    Preview

    Yes you are right., I did miss that..

    This feature is already included in the next milestone.

    Great to hear. Make things easier to read and follow.

    If you would like to share a code sample you can share it via GitHub link. 30 MB code sample is a big file when you think it only contains text.

    I can share my code sample over a lot of services with you google drive, onedrive, github, gitlab..Also i would not like to share my licencecode in such a solution. . The point is this an important part off a ticket, especially here at abp, where we dealing with code. So for this you should not relay on external services.. or better you should provide a way of sharing it directly with the ticket here. If i look at some code samples from you like the normal AppilcationTemplate, we will need 30mb.

    You could also provide a way to mark a post as "only for support", so i could share any informations with you without to care about security. as per default all includes attachements could be private..that way except you, no one could see them.

    If this post is later from interest for the community it can be marked as public ( after cleaning out sensitive data)

    You should at least provide a Link like the other above in the forum Howto search here.... Search is simple, it only searches the keywords in the question text and title. We'll improve it.

    Yes its to to simple..But a Link howto use could clarify for the next user , what he can expect to find and how..

    It would be great if you could find a better way for use... like Github or whateveer forum.. Didn't understand this statement.

    In most Forums you can search easy, add files, highlight etc.. Github/Syncfusion etc. was meant as examples

    This forum is for bug reports, feedback and suggestion. We refund your question credit, if you report a bug or suggestion. You can also check out https://support.abp.io/QA/Questions/954/We-are-listening-to-you

    What i meant with a Feeback Portal is not only to provide you some Feedback. I did recognize your link above before. A Feedback Portal like at Syncfusion could provide for each Module a better Feedback, not only for you, also for us as customer. For example there could be Part for Abp Suite, FileManager and so on.. I could then follow "Abp Suite", What request are opened, and how many people are interested in them. You could use that voting for priorising feature request from us.. As we are talking about paid modules, there should be a way to provide you some input as customer.. That way we could also see some kind of roadmap for each module.. Its simply the hight votes will be implemented first..

    Yes this is possible. I'll create a feature request for this. Great.. Looking forward for this.. Currently for me its not clear what features you are implementing next and why .. So this would improve things.

    Great to be able to exchange with you. Thank you.

  • User Avatar
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    hakan.uskaner created

    @albert: It would be great if someone can be assigned to my opened ticket https://support.abp.io/QA/Questions/1871/After-ABP-Upgrade-Error-442-The-process-cannot-access-the-file-xxx-because-it-is-being-used-by-another-process-in-Api-Controller

    no answer or mail till now .. Hope you could help.

    Thank you.

  • User Avatar
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    alper created
    Support Team Director

    @maliming is working on your issue. and it's holiday in their country now. @liang will help you while he's off.

Made with ❤️ on ABP v9.1.0-preview. Updated on December 05, 2024, 12:19