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Admin Web side menu keeps hiding from time to time - how to resolve this? #7840


User avatar
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auxo-devsu created
  • ABP Framework version: v8.1
  • UI Type: MVC
  • Database System: EF Core (SQL Server)
  • Tiered (for MVC) or Auth Server Separated (for Angular): yes\
  • Exception message and full stack trace:
  • Steps to reproduce the issue:
    • Log into Admin Web > Side Menu doesn't load, just 'Home'

See the image below. Home always shows but not the other ones. They disappear altogether and no changes have been made to the menu,


5 Answer(s)
  • User Avatar
    0
    maliming created
    Support Team Fullstack Developer

    hi

    Can you check the logs.txt to see what happened?

  • User Avatar
    0
    auxo-devsu created

    hi

    Can you check the logs.txt to see what happened?

    Should I be looking for some specific message? All the logs I can see on our app are informational.

  • User Avatar
    0
    maliming created
    Support Team Fullstack Developer

    hi

    Can you share Logs.txt file?

    I think you have some permission problem.

    btw, Is there any error message on browser console?

    liming.ma@volosoft.com

  • User Avatar
    0
    auxo-devsu created

    hi

    Can you share Logs.txt file?

    I think you have some permission problem.

    btw, Is there any error message on browser console?

    liming.ma@volosoft.com

    It's happening again today. Where do I find the 'logs.txt'? I don't have it anywhere.

    The only thing I could see on the browser is below:

    Maybe this could indicate an issue. I can still see the Admin website loading, except for the menu. I get access denied if I try to go /Saas/Host/Tenants

  • User Avatar
    0
    maliming created
    Support Team Fullstack Developer

    The Logs/logs.txt under your project folder.

    It will be best to set your log level to Debug and reproduce the problem, then share the logs.txt.

    public class Program
    {
        public async static Task<int> Main(string[] args)
        {
            Log.Logger = new LoggerConfiguration()
                .MinimumLevel.Debug()
                .MinimumLevel.Override("Microsoft.EntityFrameworkCore", LogEventLevel.Warning)
                .Enrich.FromLogContext()
                .WriteTo.Async(c => c.File("Logs/logs.txt"))
                .WriteTo.Async(c => c.Console())
                .CreateLogger();
    
    

    Thanks.

Made with ❤️ on ABP v9.1.0-preview. Updated on November 20, 2024, 13:06