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Forgot password reset link not working #8853


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ElifKaya created

Hi,

After clicking the 'forgot my password' link, I followed the link sent to my email, but I still can't access the app. Is the information in the link correct? Additionally, I am using the application without a tenant in this scenario.

https://auth.testdomain:44342/Account/ResetPassword?userId=b37dfea8-0fe8-d474-5438-3a16e0eaf901&__tenant=&resetToken=CfDJ8KEnJQ%2B39CJPkEDBMKjXRrMB5zqmWi6%2Fy9Fgh%2FZAKzi2LM0nkqoa%2Fq7%2BDEtyzyJtayTrXzvI%2B5v8QnVwJtcrtLlx%2B378HpUf4xCLQ%2BE9uzWcd0DhbguaXkgNwEDZiJ6k6XToZucMGRE7%2BsHCvQIyJDIAJoH5Lqc0GbZkyoNB8MkVjhA0WCNUnqGm%2BtAPhvIZLAqRhcmO1ShlSR9BS0yErV3sYEjR7KBK0tGObQ4je9fC&returnUrl=%2fconnect%2fauthorize%3fresponse_type%3dcode%26client_id%3dPSSX_App_NMM_QA%26state%3dNHdBWHNtSUJRUUNhQ0FCTGtaSnR0eGJhZmxQSERwLnpTRnFqbEU0SS5iR3Rf%3b%25252Flogin%26redirect_uri%3dhttps%253A%252F%252Fsimpl.nmm-qa.testdomain%26scope%3dopenid%2520profile%2520roles%2520email%2520phone%2520PSSX%26code_challenge%3ddep8FZ1sqYWGaAq2QsdjMDbbEoEwdFfmt1q8Yh4uFv8%26code_challenge_method%3dS256%26nonce%3dNHdBWHNtSUJRUUNhQ0FCTGtaSnR0eGJhZmxQSERwLnpTRnFqbEU0SS5iR3Rf

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  • ABP Framework version: v8.2
  • UI Type: / MVC /
  • Database System: EF Core (SQL Server)
  • Tiered (for MVC) or Auth Server Separated (for Angular): no
  • Exception message and full stack trace:
  • Steps to reproduce the issue:

6 Answer(s)
  • User Avatar
    0
    berkansasmaz created
    Support Team .NET Developer

    After clicking the 'forgot my password' link, I followed the link sent to my email, but I still can't access the app. Is the information in the link correct? Additionally, I am using the application without a tenant in this scenario.

    https://auth.testdomain:44342/Account/ResetPassword?userId=b37dfea8-0fe8-d474-5438-3a16e0eaf901&__tenant=&resetToken=CfDJ8KEnJQ%2B39CJPkEDBMKjXRrMB5zqmWi6%2Fy9Fgh%2FZAKzi2LM0nkqoa%2Fq7%2BDEtyzyJtayTrXzvI%2B5v8QnVwJtcrtLlx%2B378HpUf4xCLQ%2BE9uzWcd0DhbguaXkgNwEDZiJ6k6XToZucMGRE7%2BsHCvQIyJDIAJoH5Lqc0GbZkyoNB8MkVjhA0WCNUnqGm%2BtAPhvIZLAqRhcmO1ShlSR9BS0yErV3sYEjR7KBK0tGObQ4je9fC&returnUrl=%2fconnect%2fauthorize%3fresponse_type%3dcode%26client_id%3dPSSX_App_NMM_QA%26state%3dNHdBWHNtSUJRUUNhQ0FCTGtaSnR0eGJhZmxQSERwLnpTRnFqbEU0SS5iR3Rf%3b%25252Flogin%26redirect_uri%3dhttps%253A%252F%252Fsimpl.nmm-qa.testdomain%26scope%3dopenid%2520profile%2520roles%2520email%2520phone%2520PSSX%26code_challenge%3ddep8FZ1sqYWGaAq2QsdjMDbbEoEwdFfmt1q8Yh4uFv8%26code_challenge_method%3dS256%26nonce%3dNHdBWHNtSUJRUUNhQ0FCTGtaSnR0eGJhZmxQSERwLnpTRnFqbEU0SS5iR3Rf

    Yes, the URL seems to be correct. Exactly what kind of problem are you having?

  • User Avatar
    0
    ElifKaya created

    After clicking the 'forgot my password' link, I followed the link sent to my email, but I still can't access the app. Is the information in the link correct? Additionally, I am using the application without a tenant in this scenario.

    https://auth.testdomain:44342/Account/ResetPassword?userId=b37dfea8-0fe8-d474-5438-3a16e0eaf901&__tenant=&resetToken=CfDJ8KEnJQ%2B39CJPkEDBMKjXRrMB5zqmWi6%2Fy9Fgh%2FZAKzi2LM0nkqoa%2Fq7%2BDEtyzyJtayTrXzvI%2B5v8QnVwJtcrtLlx%2B378HpUf4xCLQ%2BE9uzWcd0DhbguaXkgNwEDZiJ6k6XToZucMGRE7%2BsHCvQIyJDIAJoH5Lqc0GbZkyoNB8MkVjhA0WCNUnqGm%2BtAPhvIZLAqRhcmO1ShlSR9BS0yErV3sYEjR7KBK0tGObQ4je9fC&returnUrl=%2fconnect%2fauthorize%3fresponse_type%3dcode%26client_id%3dPSSX_App_NMM_QA%26state%3dNHdBWHNtSUJRUUNhQ0FCTGtaSnR0eGJhZmxQSERwLnpTRnFqbEU0SS5iR3Rf%3b%25252Flogin%26redirect_uri%3dhttps%253A%252F%252Fsimpl.nmm-qa.testdomain%26scope%3dopenid%2520profile%2520roles%2520email%2520phone%2520PSSX%26code_challenge%3ddep8FZ1sqYWGaAq2QsdjMDbbEoEwdFfmt1q8Yh4uFv8%26code_challenge_method%3dS256%26nonce%3dNHdBWHNtSUJRUUNhQ0FCTGtaSnR0eGJhZmxQSERwLnpTRnFqbEU0SS5iR3Rf

    Yes, the URL seems to be correct. Exactly what kind of problem are you having?

    When I click on the password reset link from email, I get the error like on the screenshot. It didn't direct to the application to change password page. I thought something was wrong in the link.

  • User Avatar
    0
    berkansasmaz created
    Support Team .NET Developer

    Hello,

    I created a project from scratch in the configurations you specified in order to repeat the problem, but I could not repeat it, you can see the GIF below. If you want, you can create a project from scratch and try to reproduce the problem.


    You can reproduce the problem both locally and in production environment on your existing solution, right?

  • User Avatar
    0
    ElifKaya created

    Hello,

    I created a project from scratch in the configurations you specified in order to repeat the problem, but I could not repeat it, you can see the GIF below. If you want, you can create a project from scratch and try to reproduce the problem.


    You can reproduce the problem both locally and in production environment on your existing solution, right?

    Actually, the problem lies in our cloud environment. It works fine on local. So, I need to check cloud settings.

    Thank you

  • User Avatar
    0
    berkansasmaz created
    Support Team .NET Developer

    Hi,

    Actually, the problem lies in our cloud environment. It works fine on local. So, I need to check cloud settings.

    Okay, then I am waiting to hear from you.

    If you cannot solve your problem, you can write the points you suspect here, I can help as much as I can.

  • User Avatar
    0
    ElifKaya created

    Hi,

    Actually, the problem lies in our cloud environment. It works fine on local. So, I need to check cloud settings.

    Okay, then I am waiting to hear from you.

    If you cannot solve your problem, you can write the points you suspect here, I can help as much as I can.

    Thank you, the problem has been resolved. It was related to the App_SelfUrl. I removed the port number from the auth server URL, and it works fine now.

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Made with ❤️ on ABP v9.2.0-preview. Updated on March 20, 2025, 18:00