Activities of "wingers"
Respond more quickly to support emails and website support queries - especially in light of the recent issue yesterday where most of your services went down and no one could use a product they paid a LOT of money for. As it took 15 hours for me to get a response via email.
Have some sort of guaranteed SLA for your services. We all pay a lot of money to use ABP and when you have a major outage like you did we should be compensated for our loss of productivity / services by extending subscriptions by a period relevant to the downtime. Most companies which host services have some sort of 99% uptime SLA agreement.
I did send email as I suspect did others, but email was sent 14 hours ago and didn't get a response, so can't see how that would help users not being able to use software they have paid a lot of money for. Tempted to move on and demand a refund to be honest.
Dozens of us had problems as per https://abp.io/support/questions/8345/Cannot-login-from-ABP-Studio, and you don't even have the courtesy to apologize, all you do is say fixed and close the ticket. Absolutely appalling level of customer service
coming up to 12 hours or more now I believe - time for a refund I think!
current status on status.abp.io - doesn't look good, can't even use something I paid a lot of money for....
same here, error as above then followed by another error
I already have the source, a colleague emailed it to me from previous ticket.
I think you missed the point of my question, so I will ask it again and try to explain better...
What is the best method for editing the login page? as in my question here it was done via overriding the razor page e.g. Pages/Accounts/Login.chstml. But in this question you recommended overriding the THEME page e.g. Default.cshtml in \Themes\LeptonX\Layouts\Account. Is there a logic as to when you would edit theme or when you would edit the page directly? just trying to work out why / when you would do one rather than the other? thanks
Okay thank, and the answer to the second part of the question?
b) which method should I really be using to edit the login page? via the theme as per point 1 or via the razor page as per https://abp.io/support/questions/8105/Customize-the-Login-Page-for-MVC---Application-Single-Layer---Personal-License
For the Lepton download problem, We are confirming.
LeptonX theme example here - https://x.leptontheme.com/side-menu/index.html clearly shows 3 different styles for the login box e.g. https://x.leptontheme.com/side-menu/login-pages/login-3 - how to change my project to use one of those?
You already know how to override the account layout page.
So you can check the sour code of this page and then change your layout code.
https://x.leptontheme.com/side-menu/login-pages/login-3
https://abp.io/support/questions/8126/Multiple-problems-and-questions-faced-by-a-new-personal-license-customer#answer-3a15c5fe-fa6e-16dd-9195-503651cdb738
I do have two quick follow-up question related to this reply, so I am sure of best way to do it in future.
Question 1 - Yes as you correctly state I know how to override the account layout, and you have kindly posted the content of default.cshtml for me from the LeptonX Theme so I can do so.
**But ** as we covered above I am not entitled to the theme source download under a personal license. So when a new version is released how would I then get the latest version of default.cshtml? Do I have to constantly ask a question here (and use up my limited question credits) to get it?
Question 2 - And in a previous question (https://abp.io/support/questions/8105/Customize-the-Login-Page-for-MVC---Application-Single-Layer---Personal-License) when talking about modifying the login page it was done via overriding Pages/Accounts/Login.chstml (rather than via the theme). And again I had to be provided with the contents of that file because source code for Volo.Abp.Account.Pro is not part of Personal License.
So two parts to this question really:
a) as above would I have to ask and lose a question credit each and every time I needed the contents of this file when new version released?
and
b) which method should I really be using to edit the login page? via the theme as per point 1 or via the razor page as per https://abp.io/support/questions/8105/Customize-the-Login-Page-for-MVC---Application-Single-Layer---Personal-License
Thank you. I do appreciate personal license has restrictions but when we are talking about being able to edit key parts of the layout which all users may want to do then I would suggest you need to either reconsider including some source bits in the lower licenses or at least make it easier to obtain the contents of default.cshtml / login.cshtml etc etc to be able to customize the layout in future.
:)
Thanks for all your help, much appreciated. Think for now I am all sorted and can progress with my project.