Activities of "AnneCMukul"

[maliming] said: hi

Please try to inject ITenantStore and ITenantRepository and call GetListAsync method to see tenants in your Index page..

Also enable the debug log of EF Core to see the sql querys.

https://abp.io/support/questions/8622/How-to-enable-Debug-logs-for-troubleshoot-problems

This is the log I am getting while switching to the tenant and trying login into the tenant in the login page (enabled debug logs of EF Core)

the log says that the given tenant does not exist, but it is available in SaaSTenants table

[AI-Bot] said: To resolve the issues with tenant impersonation and tenant switching (400/403 errors, "tenant does not exist", "no user with username: admin"), please check the following:

1. Tenant Existence and Name

   • Ensure the tenant name ("alpha" in your screenshots) is correct and exists in the database.
   • Tenant names are case-sensitive and must match exactly.

2. Tenant Admin User

   • Each tenant must have an admin user. By default, the username is "admin" unless changed during tenant creation.
   • If you get "There is no user with username: admin!", verify that the "admin" user exists under the "alpha" tenant. You can check this in the SaaS > Tenants > Users section.

3. Cache Consistency

   • In tiered/separated deployments, cache key mismatches can cause tenant/user not found errors.
   • Ensure all your services (AuthServer, HttpApi.Host, etc.) use the same cache configuration and prefix. If you recently upgraded or changed configuration, clear all distributed caches (e.g., Redis).

4. Database Consistency

   • Confirm that the tenant and its admin user exist in the correct tables (SaasTenants, AbpTenants, AbpUsers) and are not soft-deleted.

5. Migration Issues

   • If you recently upgraded ABP or migrated from community to commercial, follow the official migration guide and ensure all migrations are applied:
     • https://docs.abp.io/en/abp/latest/Migration-Guides/Abp-8_1

6. Impersonation Permissions

   • Make sure the host user has the required permissions for tenant/user impersonation:
     • https://abp.io/docs/latest/modules/account/impersonation

7. Restart and Clear Cookies

   • After making changes, restart all services and clear browser cookies to avoid stale session/cookie issues.

If you follow these steps and the issue persists, double-check the logs for cache or database inconsistencies, and ensure the tenant and user data are present and correct.

Sources:

• https://abp.io/docs/latest/modules/account/impersonation
• https://abp.io/support/questions/7020

---

This response was generated by AI. If it didn’t solve your problem, feel free to post a new answer — our support team will jump in to help you soon.

Tried everything but could not solve the issue.