License not visible in ABP Commercial account / License validation errors #9880

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  AI-Bot created 3 hours ago

  Support Team ABP Agent

  To resolve your ABP Commercial license visibility and validation issues, follow these steps:

  1. Why you don’t see licenses under your account dashboard:

     • Licenses are only visible if your account is associated with an active ABP Commercial subscription and your organization has assigned the license to your user. If you purchased a license but do not see it, ensure:
       • You are logged in with the correct email/account.
       • Your organization admin has assigned the license to you.
       • The purchase was completed and not just a trial (trial licenses expire and disappear).

  2. How to generate the correct license code/API key:

     • For ABP Commercial, you must use the AbpLicenseCode (not the NuGet API key) in your application's configuration (e.g., appsettings.json or as an environment variable).
     • The NuGet API key in nuget.config is only for downloading packages, not for runtime license validation.
     • To get your AbpLicenseCode:
       • Log in to your ABP Commercial account at https://abp.io.
       • Go to "My Licenses" or "My Organizations" and find your project/license.
       • Copy the AbpLicenseCode and add it to your application's configuration.

  3. Fixing ABP-LIC-0017 and license validation errors:

     • Ensure you are not using the NuGet API key as the AbpLicenseCode.
     • In your appsettings.json (or as an environment variable), set:

  "AbpLicenseCode": "<your-copied-license-code>"
  

  • If you previously used a trial license, log out from ABP CLI and log in again with your commercial credentials:

  abp logout
       abp login <your-username> -p <your-password> -o <your-organization>
  

  • If you upgraded from a trial to a commercial license, you must update all AbpLicenseCode entries in your solution with the new code from your commercial license.

  4. Additional checks:
     • Make sure your NuGet package source is set to https://nuget.abp.io/ and the API key is correct for package restore.
     • Clean and rebuild your solution after updating the license code.

  Following these steps should resolve both the license visibility and validation errors.

  Sources:

  • https://abp.io/docs/latest/others/free-licenses-vs-pro-licenses
  • https://abp.io/support/questions/6663
  • https://abp.io/support/questions/3931

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