Forgot password throws 500 error & 403 Error is shown first before loading Login Page - Urgent Production Issue #3355 | Support

abpdeveloper@dbizsolution.com created 3 years ago

When we try to do a forgot password from the login page, after click on submit by entering emailid, it shows 500 error as below.

when the angular url is browsed it shows a 403 error page below loading the below login page

gterdem created 3 years ago

Senior .NET Developer

Share you backend logs please

abpdeveloper@dbizsolution.com created 3 years ago

https://drive.google.com/file/d/1GaETBdpKV776h8-G8EN1e0Wz5qjW_RKh/view?usp=sharing

Pls find the file with name log.txt which has the log details

maliming created 3 years ago

Support Team Fullstack Developer

It seems related to Mail send(SmtpClient), Your logs file is too much large. Please share the error context logs.

2022-06-30 19:44:55.114 +08:00 [ERR] An unhandled exception has occurred while executing the request.
System.Net.Mail.SmtpException: Failure sending mail.
 ---> System.Net.Internals.SocketExceptionFactory+ExtendedSocketException (10061): No connection could be made because the target machine actively refused it. [::ffff:127.0.0.1]:25
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.TcpClient.EndConnect(IAsyncResult asyncResult)
   at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.InitializeConnectionCallback(IAsyncResult result)
--- End of stack trace from previous location ---
   at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.End(IAsyncResult result)
   at System.Net.Mail.SmtpClient.ConnectCallback(IAsyncResult result)

maliming created 3 years ago

Support Team Fullstack Developer

[ERR] An unhandled exception has occurred while executing the request.
System.Net.Mail.SmtpException: Failure sending mail.
---> System.Net.Internals.SocketExceptionFactory+ExtendedSocketException (10061): No connection could be made because the target machine actively refused it. [::ffff:127.0.0.1]:25
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.TcpClient.EndConnect(IAsyncResult asyncResult)
at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.InitializeConnectionCallback(IAsyncResult result)
--- End of stack trace from previous location ---
at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.End(IAsyncResult result)
at System.Net.Mail.SmtpClient.ConnectCallback(IAsyncResult result)
--- End of inner exception stack trace ---
at Volo.Abp.Emailing.Smtp.SmtpEmailSender.SendEmailAsync(MailMessage mail)
at Volo.Abp.Emailing.EmailSenderBase.SendAsync(MailMessage mail, Boolean normalize)

This error is related to your email settings.

Please use this demo to test your email settings.

https://github.com/abpframework/abp-samples/tree/master/EmailSendDemo