Hi there, When I try to create a new project via ABP Suite , the system prompts "this account is not team-authorized." However, my account has already been added to our team license . Here are the details: The issue occurs when I: Log into ABP Studio→ click "New solution" → select a template (e.g., Application (Layered)). My account info: kingdom (kingdom@******), which is marked as an "authorized member" in the team management dashboard. Troubleshooting steps I’ve tried: Logging out and back into ABP Studio, clearing app/browser cache, verifying the team license is not expired. None of these resolved the issue. Could you help identify why this authorization prompt appears? What steps should I take to fix it? Thanks for your assistance.
3 Answer(s)
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- Solution
- Confirm you’re signed into ABP Studio with the same abp.io account that was added to the team
- In ABP Studio top-right, click your avatar → Sign out.
- Close Studio completely.
- Re-open Studio → Sign in with the exact email that appears as an “authorized member” in your Team on abp.io.
- Ensure you are using the correct Organization (team) context
- On abp.io website: User menu → Organizations → verify you belong to the Organization that owns the Team license and that your member status is Active/Accepted.
- If you see multiple organizations, make sure the licensed one is set as current.
- In ABP Studio, after re-login, check that the Organization shown under your profile matches the licensed Organization.
- Re-sync your local Studio license cache
- In ABP Studio: Settings → Accounts → click “Refresh license” (or Sign out/in as above).
- Or run from terminal: abp cli clear-cache, then restart ABP Studio.
- Verify seat assignment and role
- In abp.io → Organization → Team Management, ensure:
- Your user has an available seat assigned under the Team license.
- Your membership is not pending invitation acceptance (if invited recently, open the invitation email and accept; then re-login in Studio).
- In abp.io → Organization → Team Management, ensure:
- If you were added recently, force-refresh Studio’s session
- Exit Studio.
- Kill any leftover “ABP Studio” processes.
- Start Studio again and log in.
- Check edition limits vs. what you try to create
- Optional modules and Microservice template require higher tiers. If your Team license doesn’t include those features, Studio will gray them out or show “not team-authorized” on those specific options. Try creating a basic Application (Layered/Single Layer) without optional modules to confirm general access works.
- Still blocked?
- Have the Organization Owner remove you from the Team and add you back, then accept the new invitation and re-login to Studio.
- If none of the above resolves it, please contact us at https://abp.io/contact with:
- Your abp.io email
- Organization name
- Screenshot of Team Management showing your assignment
- ABP Studio version and the screenshot of the error in the New Solution wizard
- Sources
- This approach aligns with ABP Studio licensing behavior and common ABP conventions. No verified source available for this specific query.
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Hello, I am looking into your problem and will get back to you as soon as possible with the root cause.
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When I checked the problem, I see that you can create a project with another developer account in the organization, but you cannot create one with the
kingdom (kingdom@******), account, even though you have added it to your organization as a developer. Is that correct?
