Dear ABP Licensing Team,
Account: jaysuo Organization: Shanghai Hand Vyung I.T.
I cannot activate the ABP commercial license on my computer (Error: ABP-LIC-0012). I have not changed computers, and it was working fine yesterday.
Please reset my activated developer machines or help resolve this activation issue.
Thank you for your support.
Best regards,
5 Answer(s)
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Please contact us at https://abp.io/contact to request a reset of your activated developer machines and to resolve the ABP-LIC-0012 activation issue.
This response was generated by AI. If it didn’t solve your problem, feel free to post a new answer — our support team will jump in to help you soon.
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1
hi
You can send an email to info@abp.io
Thanks.
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0
Hello,
I’m currently experiencing the “machine limit exceeded” issue with my ABP license. Unfortunately, I cannot use the email address associated with my account at the moment, so sending an email is not convenient.
Could you please let me know if there is any online platform or channel (like a forum, chat, or support portal) where I can submit questions and get help without using email?
Thank you very much for your assistance.
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hi
You can try changing an email in https://account.abp.io/Account/Manage, and then send an email. How about that?
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Dear ABP Support,
Thank you for your reply. Unfortunately, I do not have access to the current email associated with my account, so I cannot receive emails there. Changing the email requires verification through the original email, which I cannot access either.
Could you please advise if there is an alternative way to obtain my current device information online, or could you assist me directly without requiring access to the old email?
Thank you very much for your understanding and support.
Best regards,
