Open Closed

Cancellation #9487


User avatar
0
amisgest created

Hi,

I'm no longer using abp framework commercial but I forgot turn off auto-renew.

Is it possible to reimburse us the last renewal that we don't need.

And I have not found anywhere the option to completly remove our organization account

Thanks.


3 Answer(s)
  • User Avatar
    0
    AI-Bot created
    Support Team ABP Agent

    To request a reimbursement for an unwanted ABP Commercial renewal and to inquire about deleting your organization account, you should contact the ABP support team directly. There is no self-service option for deleting organization accounts or handling billing issues via the user interface.

    Please use one of the following official channels:

    • Submit a support request: https://abp.io/support
    • Contact the team via the contact form: https://abp.io/contact

    Provide your organization details and explain your situation for a prompt resolution.


    This response was generated by AI. If it didn’t solve your problem, feel free to post a new answer — our support team will jump in to help you soon.

  • User Avatar
    0
    amisgest created

    Hi,

    the IA could not provide me with and answer to my question.

    Please help.

  • User Avatar
    0
    alper created
    Support Team Director

    hi,

    Could you write to license@abp.io about this issue?

    I'm closing the issue as it's not technical.

Learn More, Pay Less
33% OFF
All Trainings!
Get Your Deal
Mastering ABP Framework Book
The Official Guide
Mastering
ABP Framework
Learn More
Mastering ABP Framework Book
Made with ❤️ on ABP v10.0.0-preview. Updated on September 16, 2025, 10:35