Open Closed

Cancellation #9487


User avatar
0
amisgest created

Hi,

I'm no longer using abp framework commercial but I forgot turn off auto-renew.

Is it possible to reimburse us the last renewal that we don't need.

And I have not found anywhere the option to completly remove our organization account

Thanks.


3 Answer(s)
  • User Avatar
    0
    AI-Bot created
    Support Team ABP Agent

    To request a reimbursement for an unwanted ABP Commercial renewal and to inquire about deleting your organization account, you should contact the ABP support team directly. There is no self-service option for deleting organization accounts or handling billing issues via the user interface.

    Please use one of the following official channels:

    • Submit a support request: https://abp.io/support
    • Contact the team via the contact form: https://abp.io/contact

    Provide your organization details and explain your situation for a prompt resolution.


    This response was generated by AI. If it didn’t solve your problem, feel free to post a new answer — our support team will jump in to help you soon.

  • User Avatar
    0
    amisgest created

    Hi,

    the IA could not provide me with and answer to my question.

    Please help.

  • User Avatar
    0
    alper created
    Support Team Director

    hi,

    Could you write to license@abp.io about this issue?

    I'm closing the issue as it's not technical.

Boost Your Development
ABP Live Training
Packages
See Trainings
Mastering ABP Framework Book
The Official Guide
Mastering
ABP Framework
Learn More
Mastering ABP Framework Book
Made with ❤️ on ABP v10.0.0-preview. Updated on July 11, 2025, 11:35