Dear Support Team,
I am experiencing an issue with the ABP system. Upon logging in, the system prompts me to update my password. However, when I attempt to update the password following the required criteria, it is not accepted, and the system displays an error message.
I have tried multiple passwords that meet the policy requirements (such as length, uppercase and lowercase letters, symbols, and numbers), but the issue persists.
Steps Taken:
Logged into the system. Entered the old password. Entered the new password (following the required policy). Confirmed the new password. Clicked on "Update" or "Save." An error message appeared, stating the password could not be updated. Request: Please assist me in resolving this issue as I am unable to proceed with using the system.
5 Answer(s)
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To resolve the password update issue in your ABP system, please follow these steps:
Verify Password Policy:
- Double-check the password requirements set in your system (length, uppercase, lowercase, digit, special character, etc.).
- Ensure your new password meets all these criteria.
Check for User Record Issues:
- Ensure your user record exists in the
AbpUserstable in your database. - If you have multiple tenants, verify the user exists in the correct tenant database.
- Ensure your user record exists in the
Reset or Re-seed User Data (if needed):
- If you suspect the password is incorrect or the user record is corrupted, you can delete the user record and re-seed the initial data using the
DbMigratorapplication or themigrate-database.ps1script.
- If you suspect the password is incorrect or the user record is corrupted, you can delete the user record and re-seed the initial data using the
Use the Correct Old Password:
- Make sure you are entering the correct current password. The default admin password is usually
1q2w3E*(case-sensitive) unless it has been changed.
- Make sure you are entering the correct current password. The default admin password is usually
Review Error Messages:
- If the error message provides specific details (e.g., "password does not meet requirements"), adjust your password accordingly.
- If the error is generic, check the application logs for more information.
Additional Troubleshooting:
- If you have recently upgraded ABP or changed password policies, clear your browser cache and try again.
- If you are using a custom UI, ensure the frontend and backend password validation rules are synchronized.
If the issue persists after these steps, please provide the exact error message or check the application logs for more details.
Sources:
- https://abp.io/docs/latest/kb/can-not-login-with-admin-user
- https://abp.io/docs/latest/get-started
This response was generated by AI. If it didn’t solve your problem, feel free to post a new answer — our support team will jump in to help you soon.
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hi
What is your ABP version?
Can you share the
logs.txtfile?Can you share some screenshots?
Thanks.
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is this happening on your project or on abp.io ?
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this issue in project
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hi
What is your ABP version?
Can you share the logs.txt file?
Can you share some screenshots?
Thanks.
