Hello, Any reply? I think you guys to see it from our code itself, it is blocking our iteration. Can we have a call or something?
Hey can we have a call or something?
Hey, my redis server is up and running normally otherwise the application won't run.
Hello
this is the log of the request
`[11:37:14 INF] Request starting HTTP/2 DELETE https://localhost:44384/api/gdpr/requests - null null [11:37:14 INF] CORS policy execution successful. [11:37:14 DBG] Get dynamic claims cache for user: 6b5b0ce7-2743-47b7-aa6e-38c87c0d7966 [11:37:14 INF] Executing endpoint 'Volo.Abp.Gdpr.GdprRequestController.DeleteUserDataAsync (Volo.Abp.Gdpr.HttpApi)' [11:37:14 INF] Route matched with {area = "gdpr", controller = "GdprRequest", action = "DeleteUserData"}. Executing controller action with signature System.Threading.Tasks.Task DeleteUserDataAsync() on controller Volo.Abp.Gdpr.GdprRequestController (Volo.Abp.Gdpr.HttpApi). [11:37:14 DBG] Added 0 entity changes to the current audit log [11:37:14 INF] Executed action Volo.Abp.Gdpr.GdprRequestController.DeleteUserDataAsync (Volo.Abp.Gdpr.HttpApi) in 27.298ms [11:37:14 INF] Executed endpoint 'Volo.Abp.Gdpr.GdprRequestController.DeleteUserDataAsync (Volo.Abp.Gdpr.HttpApi)' [11:37:14 DBG] Added 0 entity changes to the current audit log [11:37:14 DBG] Added 0 entity changes to the current audit log [11:37:14 DBG] Added 0 entity changes to the current audit log [11:37:15 INF] Request finished HTTP/2 DELETE https://localhost:44384/api/gdpr/requests - 204 null null 959.9198ms
[11:37:28 DBG] Get dynamic claims cache for user: 6b5b0ce7-2743-47b7-aa6e-38c87c0d7966
[11:37:28 WRN] The operation was canceled.
System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at Microsoft.Extensions.Caching.StackExchangeRedis.RedisCache.GetAsync(String key, CancellationToken token)
at Volo.Abp.Caching.DistributedCache2.GetAsync(TCacheKey key, Nullable1 hideErrors, Boolean considerUow, CancellationToken token)`
This is the only log there thus the event you re stating I can't access its class or anything. to note in my breakpoints in visual studio there is one on GdprDeleteEventHandler on line 26 
Hello, thank you for your reply, unfortunately, I can't share my solution since I have an NDA, but we can go on a teams meeting if you want.
Hello, hope you are doing well, any updates?
Ok thank you waiting for your feedback.
I removed the log out thing, still same issue. I believe that the Identity Module Pro is capturing the user normally but not deleting it.
Is there also anyway to perform a hard delete on it ? since GDPR requires removing all the data from our database. To note that why i do still permission grants in my cache while clearing the data?
Hello, The thing is that the user is not being deleted. IsDeleted is false and im able to login. To note that when we send the delete request and receive 204 we are performing a logout operation. Do you think that this is causing the issue?