MFA not showing authenticator options for tenant user #10094

4 Answer(s)

• 

  0

  AI-Bot created 12 hours ago

  Support Team ABP Agent

  1. Solution To make authenticator options (e.g., Authenticator App/Time-based OTP) visible and usable for a tenant user in an Angular, tiered ABP 8.2.1 solution, verify these points end-to-end:

  • Ensure the correct module/package

    • Authenticator App-based 2FA UI and flows are provided by the commercial Account/Identity modules. Make sure your solution includes and runs the commercial modules (Account/Identity Pro) on the Auth Server and API Host. Without the Pro UI, the “authenticator app” option will not appear.

  • Enable Two-Factor at the tenant level

    • Log in as the tenant admin.
    • Go to Administration > Identity > Settings (Security/Two-Factor).
    • Set:
      • Enable two-factor authentication: On
      • Enable authenticator: On
      • (Optional) Enable email/phone if you want those too.
    • Save tenant settings.

  • Confirm user prerequisites so “supportTwoFactor” becomes true

    • A user must have at least one valid 2FA provider enrolled to see and use it.
    • For Authenticator App:
      • The user must register an authenticator in their My Account > Security > Two-Factor page (the page shows QR code/secret to pair in Google Authenticator/Microsoft Authenticator, etc.). After pairing and confirming a TOTP code, ABP will mark authenticator as available.
    • For Phone/Email 2FA:
      • Phone/Email must be confirmed for those providers to count as available.
    • If twoFactorEnabled is true but supportTwoFactor is false, the user still won’t see or be able to use 2FA providers until a provider is actually configured for the user.

  • Angular app must talk to the correct tenant

    • Make sure Angular resolves and sends the tenant correctly (especially in tiered setup):
      • If you use subdomain tenant resolution, configure baseUrl and oAuthConfig issuer/redirectUri per-tenant domain or pass __tenant explicitly on login.
      • The Angular app automatically adds the __tenant header from application-configuration; ensure the selected tenant is the one in which you enabled 2FA.
    • If the login is performed against the Host or a different tenant than the user’s, the tenant-level 2FA settings may not apply and options won’t show.

  • Auth Server client/cors/redirect settings

    • Ensure your Auth Server’s allowed redirect URIs and CORS entries contain your Angular app’s domain(s).
    • If you use wildcard domains, configure wildcard domain support properly on OpenIddict and list patterns or explicit domains for RedirectAllowedUrls/CorsOrigins in Host.

  • Where to see and manage authenticator options in Angular UI

    • In the commercial Angular UI, authenticator management is available under the user’s “My Account” (Account Public module) > Security > Two-Factor.
    • If you don’t see the Security/Two-Factor page or the Authenticator section there:
      • Verify the Account Public module is enabled and reachable from your Angular app.
      • Verify the user is in the correct tenant and the tenant 2FA features are enabled as above.

  • Common pitfalls that hide Authenticator options

    • Using Host context while the user belongs to a tenant (or vice versa).
    • Not having the commercial modules that include the 2FA UI.
    • Two-Factor enabled at tenant level, but user has not enrolled an authenticator (thus supportTwoFactor remains false).
    • Email/Phone not confirmed when relying on those providers.
    • Angular not sending the __tenant header/parameter due to misconfigured baseUrl or not using domain-based tenant resolve.

  If you still can’t see the Authenticator option after the above:

  • Log in as the tenant user and open the “My Account” Two-Factor page directly and try to enroll the authenticator (scan QR and verify code). Once completed, the Authenticator option will appear for the user during MFA challenges.

  2. Sources

  • https://abp.io/docs/commercial/8.1/modules/identity/two-factor-authentication
  • https://abp.io/docs/latest/framework/ui/angular/multi-tenancy

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• 

  0

  PerigisettiVenkateswaraRao created 11 hours ago

  Make sure your solution includes and runs the commercial modules (Account/Identity Pro) on the Auth Server and API Host how can i check whether the above modules are included or not in my project/auth server

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• 

  0

  AI-Bot created 11 hours ago

  Support Team ABP Agent

  1. Solution Use all of the following checks to verify that the commercial Identity/Account Pro modules are included and running in your solution (Auth Server/API Host) and Angular UI.

  Backend (Auth Server/API Host)

  • Check module dependencies in your module classes
    • In AuthServerModule and HttpApiHostModule (and ApplicationModule if used), look for DependsOn attributes that reference the Pro modules:

  [DependsOn(
          typeof(AbpIdentityApplicationModule),           // basic
          typeof(AbpIdentityHttpApiModule),
          typeof(AbpAccountApplicationModule),            // basic
          typeof(AbpAccountHttpApiModule),
          // Pro modules -> these must exist for commercial features like authenticator UI
          typeof(Volo.Abp.Identity.Pro.AbpIdentityProApplicationModule),
          typeof(Volo.Abp.Identity.Pro.AbpIdentityProHttpApiModule),
          typeof(Volo.Abp.Account.Pro.AbpAccountProPublicHttpApiModule),
          typeof(Volo.Abp.Account.Pro.AbpAccountProApplicationModule)
      )]
      public class AuthServerModule : AbpModule
      {
      }
  

  • Notes:

    • Exact class names may vary slightly by version, but namespaces will include Volo.Abp.Identity.Pro and Volo.Abp.Account.Pro for Pro packages.
    • If you only see basic modules (no .Pro), you are not running the commercial features.

  • Check NuGet package references

    • Run in each executable backend project (AuthServer, HttpApiHost):
      • dotnet list package | findstr /i "Volo.Abp.Identity.Pro Volo.Abp.Account.Pro"
    • Or open the .csproj and verify PackageReference items like:
      • <PackageReference Include="Volo.Abp.Identity.Pro" Version="8.2.*" />
      • <PackageReference Include="Volo.Abp.Account.Pro.Public.Web" Version="8.2.*" /> or related Pro packages.
    • Absence of these packages indicates the Pro modules are not included.

  • Verify module initialization at runtime

    • Enable info logging and check startup logs; ABP logs loaded modules on startup. Look for entries containing Volo.Abp.Identity.Pro and Volo.Abp.Account.Pro.
    • Alternatively, add a simple IModuleManager dump in a development endpoint to list loaded module names and confirm the Pro modules are present.

  • Licensing check (development)

    • Ensure you are logged in with abp login and your private NuGet feed is configured so the Pro packages restore. If restore fell back to basic packages, you will miss Pro features.

  Angular frontend

  • Check NPM package dependencies

    • In angular/package.json, verify commercial UI packages used by authenticator/2FA flows:
      • @volo/abp.commercial.ng.ui
      • @volo/abp.ng.account.public (or @volosoft/abp.ng.account.public, depending on version)
      • @volo/abp.ng.identity.pro (if used)
      • LeptonX packages are unrelated to 2FA availability but confirm you are on commercial UI.
    • Install list:
      • npm ls @volo/abp.commercial.ng.ui @volo/abp.ng.account.public @volo/abp.ng.identity.pro

  • Routing/components existence

    • In your Angular app, ensure Account Public module routes exist (e.g., /account/manage/security/two-factor). In code, check that AccountPublicModule (from @volo/abp.ng.account.public) is imported in the root or a feature module.

  Functional confirmation

  • Tenant-level settings UI
    • Log in as the tenant admin and open Administration > Identity > Settings. If you see the extended 2FA settings (including Authenticator), it strongly indicates Identity Pro is active on that tenant.
  • My Account > Security > Two-Factor page
    • As a user, navigate to My Account > Security > Two-Factor and check for Authenticator enrollment (QR code). Presence confirms Account Public Pro features are active end-to-end.

  If you find only basic modules

  • Add the missing Pro packages to the Auth Server/API Host .csproj files and update the module DependsOn to include the Pro modules.
  • Restore packages using your commercial feed, rebuild, and redeploy.
  • Ensure Angular has the @volo commercial packages, re-build, and redeploy.

  2. Sources

  • https://abp.io/docs/latest/framework/architecture/modularity/basics
  • https://abp.io/docs/commercial/8.1/modules/identity/two-factor-authentication
  • https://abp.io/docs/latest/framework/ui/angular/multi-tenancy

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  0

  PerigisettiVenkateswaraRao created 11 hours ago

  the above packages were not found

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