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Unable to log into my account this morning #9053


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Tony_Albutt created

Hi

I am unable to open ABP suite this morning
Please login with your account.
After logging in still cant open ABP suite

When I run abp-suite.exe directly, it shows that my licence has expired.
I renewed on 20 November 2024 order number 245545436

The last time that I used ABP suite, it worked file and showed License end data November 2025

Please assist.

Thanks and regards
Tony


4 Answer(s)
  • User Avatar
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    hikalkan created
    Support Team Software Architect

    Can you try to log out and log in again with ABP CLI? Your account seems normal and yes, it will finish at the end of November.

    abp logout
    abp login
    
  • User Avatar
    0
    Tony_Albutt created

    I have done so 3 times. No luck

    PS C:\Users\antho> abp suite
    [14:02:00 INF] You are running the second generation of the ABP CLI. If you're interested in the legacy CLI, see https://abp.io/new-cli
    🔒 Please login with your account.
    PS C:\Users\antho> abp logout
    [15:41:12 INF] You are running the second generation of the ABP CLI. If you're interested in the legacy CLI, see https://abp.io/new-cli
    PS C:\Users\antho> abp login
    [15:41:22 INF] You are running the second generation of the ABP CLI. If you're interested in the legacy CLI, see https://abp.io/new-cli
    [15:41:22 INF] Press Enter to open your browser to login...
    [15:42:12 INF] Successfully logged in as 'xxxxx_xxxxx'
    PS C:\Users\antho> abp suite
    [15:42:30 INF] You are running the second generation of the ABP CLI. If you're interested in the legacy CLI, see https://abp.io/new-cli
    🔒 Please login with your account.
    PS C:\Users\antho>

    I think that it is related to this below.
    License end date 2024-11-29

  • User Avatar
    1
    hikalkan created
    Support Team Software Architect

    It seems your username is Anthony_Albutt, which is registered as developer to the organization (Numeric Design (PTY) LTD). If you are using the username Tony_Albutt, it can't work. Tony_Albutt is the owner of the organization, but not registered as a developer. Do you know the password of your account Anthony_Albutt. You can also change this on the organization management page: https://abp.io/my-organizations

  • User Avatar
    0
    Anthony_Albutt created

    Thanks you

    That worked

    All the best

    Regards
    Tony

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Made with ❤️ on ABP v9.2.0-preview. Updated on March 25, 2025, 11:10