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Getting these errors after adding a new tenant and refreshing the saas/tenants page #9844


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itlpierre created

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    AI-Bot created
    Support Team ABP Agent
    • The error TypeError: Cannot read properties of undefined (reading 'component') in the SaaS Tenants page is typically caused by a problem in the Angular extensible table component, often due to a missing or misconfigured template, or an unexpected data structure returned from the backend.

    • This can happen if the tenant data returned from the backend is missing expected fields, or if a custom column/component is referenced in the table configuration but not properly registered or implemented.

    • To resolve:

      1. Ensure your backend API is returning all required fields for each tenant, especially those referenced in the table columns.
      2. If you have customized the SaaS module or the tenants table, verify that all custom columns/components are correctly implemented and registered.
      3. If you recently updated ABP or the SaaS module, clear your browser cache and restart your application to ensure all assets are up to date.
      4. Check for any breaking changes in the ABP SaaS module documentation for your version.
    • If you are using the commercial SaaS module, refer to the official documentation for the correct structure and customization points:

    • If the issue persists after these checks, review the browser network tab to inspect the actual data returned from the API and compare it with the expected structure.

    Sources:


    This response was generated by AI. If it didn’t solve your problem, feel free to post a new answer — our support team will jump in to help you soon.

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    sumeyye.kurtulus created
    Support Team Angular Expert

    Hello, I have tried to produce the problem using the specific 9.0.3 version. However, I did not encounter the same problem. Could you clarify whether you have added a customization or make changes in your template to impact this part? You can also send a minimal reproducible example to this e-mail address if you prefer: sumeyye.kurtulus@volosoft.com.

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    itlpierre created

    [sumeyye.kurtulus] said: Hello, I have tried to produce the problem using the specific 9.0.3 version. However, I did not encounter the same problem. Could you clarify whether you have added a customization or make changes in your template to impact this part?
    You can also send a minimal reproducible example to this e-mail address if you prefer: sumeyye.kurtulus@volosoft.com.

    What are the possible changes that couldve caused this issue?

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    sumeyye.kurtulus created
    Support Team Angular Expert

    If you have replaced some components in the related part, this may cause this problem. You can follow this guide. https://abp.io/docs/latest/framework/ui/angular/component-replacement

    Angular ui extensions may also cause this if you missed a point here https://abp.io/docs/latest/framework/ui/angular/extensions-overall

    If this is not the case, I can assist you further based on the details you could give since it is not producible on a generated app.

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    danielgan created

    Hello,

    We did not have any component replacements or extensions. To confirm, can we check the versions of angular/lepton we should be on? This is our package.json file from Angular for the dependencies.

    { "name": "MyProject", "version": "0.0.0", "scripts": { "ng": "ng", "start": "ng serve", "build": "ng build", "build:prod": "ng build --configuration production", "watch": "ng build --watch --configuration development", "test": "ng test", "lint": "ng lint" }, "private": true, "dependencies": { "@abp/ng.components": "~9.2.3", "@abp/ng.core": "~9.2.3", "@abp/ng.feature-management": "~9.2.3", "@abp/ng.oauth": "~9.2.3", "@abp/ng.setting-management": "~9.2.3", "@abp/ng.theme.shared": "~9.2.3", "@angular/animations": "~19.1.0", "@angular/cdk": "^19.1.1", "@angular/common": "~19.1.0", "@angular/compiler": "~19.1.0", "@angular/core": "~19.1.0", "@angular/forms": "~19.1.0", "@angular/localize": "~19.1.0", "@angular/material": "^19.1.0", "@angular/platform-browser": "~19.1.0", "@angular/platform-browser-dynamic": "~19.1.0", "@angular/router": "~19.1.0", "@microsoft/signalr": "^9.0.6", "@volo/abp.commercial.ng.ui": "~9.2.3", "@volo/abp.ng.account": "~9.2.3", "@volo/abp.ng.audit-logging": "~9.2.3", "@volo/abp.ng.identity": "~9.2.3", "@volo/abp.ng.saas": "~9.2.3", "@volosoft/abp.ng.theme.lepton-x": "~4.2.3", "angular-gridster2": "^19.0.0", "chart.js": "^4.5.0", "chartjs-plugin-datalabels": "^2.2.0", "ng2-charts": "^8.0.0", "rxjs": "~7.8.0", "tslib": "^2.0.0", "zone.js": "~0.15.0" }, "devDependencies": { "@abp/ng.schematics": "~9.2.3", "@angular-devkit/build-angular": "~19.1.0", "@angular-eslint/builder": "~19.0.0", "@angular-eslint/eslint-plugin": "~19.0.0", "@angular-eslint/eslint-plugin-template": "~19.0.0", "@angular-eslint/schematics": "~19.0.0", "@angular-eslint/template-parser": "~19.0.0", "@angular/cli": "~19.1.0", "@angular/compiler-cli": "~19.1.0", "@angular/language-service": "~19.1.0", "@types/jasmine": "~3.6.0", "@types/node": "^20.0.0", "@typescript-eslint/eslint-plugin": "^7.0.0", "@typescript-eslint/parser": "^7.0.0", "eslint": "^8.0.0", "jasmine-core": "~4.0.0", "karma": "~6.3.0", "karma-chrome-launcher": "~3.1.0", "karma-coverage": "~2.1.0", "karma-jasmine": "~4.0.0", "karma-jasmine-html-reporter": "^1.0.0", "typescript": "~5.6.0" } }

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    sumeyye.kurtulus created
    Support Team Angular Expert

    Hello again, Thank you for providing extra details on your problem. I have also tried using the version 9.2.x. However, I cannot produce the same problem. That would be the best if you could send a minimal reproducible example to this e-mail address: sumeyye.kurtulus@volosoft.com. Thank you for your cooperation.

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    danielgan created

    Ok, let us try to create a minimal reproducible example on a generated app and get back to you on this. Can i confirm we should follow this guide to start an abp app on a different older version? Starting a new solution now will just put us on the latest ABP Version 9.3 https://abp.io/docs/latest/studio/working-with-suite

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    sumeyye.kurtulus created
    Support Team Angular Expert

    You can use this command to create a new project abp-old new MyProject -u angular -t app-pro -csf --version 9.2.3 or abp new MyProject -u angular -t app-pro --database-provider mongodb -csf --version 9.2.3 --old. You can also follow this guidance if you prefer https://abp.io/docs/9.3/cli/differences-between-old-and-new-cli

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    itlpierre created

    Hi,

    Is it possible to arrange a call to discuss the issue?

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    sumeyye.kurtulus created
    Support Team Angular Expert

    Hello, Sure, we can arrange a session for that. I can assist you on a remote access application preferably.

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    itlpierre created

    Sounds good, could I get your availability for today/next week?

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    sumeyye.kurtulus created
    Support Team Angular Expert

    Hello, I responded via e-mail yesterday right after the meeting. That would be the best to check the points I mentioned there beforehand.

    Sounds good, could I get your availability for today/next week?

    I will be available after 11 am gmt 3+ to recheck the issue if it is still not solved.

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Made with ❤️ on ABP v10.0.0-preview. Updated on September 12, 2025, 10:20